macOS Upgrade Workflow Guide Using Jamf Pro

This guide outlines the workflow process for upgrading Mac fleets to macOS Sequoia using Jamf Pro. It begins by recommending that organizations check compatibility with existing software and test the stability of the new operating system before proceeding with an upgrade. The guide emphasizes the importance of determining whether to upgrade immediately or defer the upgrade. Jamf Pro provides options to block the installation of the macOS upgrade and to defer updates for up to 90 days using mobile device management. Once the decision to upgrade is made, the guide details various methods for executing the upgrade, including using managed software updates, sending mass action commands, and packaging the macOS installer for automated installation. Each method is described with its requirements and implications, ensuring that organizations can choose the most suitable approach for their environment.