Summary
This document is a customer story detailing the collaboration between ServiceNow and Join NaaS. It outlines how ServiceNow has successfully reduced costs and improved productivity through the implementation of Join's Network-as-a-Service solution. The narrative describes the transition to an agile approach for branch offices and hybrid work environments, highlighting the upgrades made to digital office capabilities. The document presents key outcomes achieved by ServiceNow, including reduced commute times for employees, increased confidence in environmental quality, and improved data on occupancy and space utilization. Additionally, it discusses the features of Join's service, which includes high-speed WiFi, secure network solutions, and workplace analytics that provide real-time data. The customer story emphasizes the benefits of operating IT as pure operational expenditure and the future-proofing of workplace technology to optimize performance continuously. Overall, it illustrates the effective use of technology to enhance employee experiences and manage workplace portfolios.
