Xpertus Managed Security Service Development

This case study outlines how Xpertus IT Systemhaus transitioned from one-off security projects to a scalable managed security service model aimed at protecting over 850 endpoints for small and medium-sized business (SMB) customers. Founded in 2014, Xpertus has grown significantly, responding to the increasing threat of cyberattacks in the SMB sector. The company recognized the need for continuous protection rather than reactive measures after experiencing a malware-induced server outage. Xpertus emphasizes the importance of high detection rates, usability, cost-effective scalability, and GDPR compliance in its managed security offerings. The evaluation of various providers led to a partnership with Kaspersky, which provided a transparent and flexible managed security service model. Xpertus now delivers a comprehensive security package that includes endpoint protection, managed detection and response, and ongoing security awareness training, ensuring that customers receive expert support and enhanced cybersecurity awareness.