2023 Kearney Global Services Location Index Report

The document is a report detailing the 2023 Kearney Global Services Location Index (GSLI), which evaluates countries based on their attractiveness as offshore locations for business services. It outlines the significant growth in the global market for business services, which increased from US$624 billion in 2022 to US$681 billion in 2023, with an expected compound annual growth rate of 8 percent through 2027. The report emphasizes the importance of talent regeneration in maintaining the appeal of offshore locations, highlighting factors such as education systems, labor market conditions, and government support. The top three countries in the GSLI rankings are India, China, and Malaysia, noted for their cost advantages and strong skills. The report also discusses emerging global trends, local disruptors, and the impact of demographic shifts on talent supply chains, urging companies to adopt strategic approaches to talent management. It identifies critical elements for successful talent regeneration and the need for organizations to invest in reskilling and upskilling initiatives.