Out of Home Delivery Options for Parcel Carriers

This guide discusses the emerging trend of out of home (OOH) delivery options in the parcel delivery sector, particularly focusing on the European market. It outlines the challenges faced by carriers in establishing successful locker networks and presents strategies for adapting to the changing landscape of parcel delivery. The document highlights the rising costs associated with last-mile delivery and the inefficiencies of traditional home delivery methods. It details how OOH delivery, particularly through automated parcel machines (APMs), can alleviate these issues by allowing customers to pick up their parcels at convenient locations. The guide also examines the potential benefits of locker delivery, including cost savings for carriers and a more sustainable approach to parcel delivery, as well as the growing consumer preference for easy returns and lower delivery costs. Overall, it emphasizes the necessity for carriers to adapt to these changes to remain competitive in the market.