Covéa Customer Case Study on Inserting Solutions

This case study details the experience of Covéa, a leading mutual insurance group in Europe, as they sought to harmonize their machine fleet after the termination of a maintenance contract. The document outlines the challenges faced, including the need for an agile inserting solution capable of processing OMR and OCR codes, as well as ergonomic and automated systems for handling various envelope types. Covéa selected two Kern 1600 systems based on their superior performance and ergonomic design. The implementation period occurred in the summer of 2022, resulting in improved flexibility and production rates. The operators adapted quickly to the new machines, which facilitated the processing of small batches efficiently. The case study also emphasizes Covéa's commitment to CSR by choosing a solution manufactured in Europe. Future strategies focus on enhancing efficiency and adapting to changing postal processing needs, with a strong emphasis on maintaining internal mail processing volumes.