EQ Bank Case Study on PKI and Certificate Automation

This case study details how EQ Bank, a digital banking platform, addressed challenges related to certificate management and security through the implementation of Keyfactor Command PKI as a Service. EQ Bank, which operates in the financial services industry and is based in Toronto, faced issues with expired and misconfigured certificates that disrupted operations. The bank transitioned from a legacy Active Directory Certificate Services setup to a cloud-based PKI solution to enhance visibility and streamline certificate issuance processes. The study outlines the challenges faced by the security and DevOps teams, including the need for a robust internal certificate authority and the difficulties of managing certificates manually. Keyfactor's solution provided automated workflows for certificate provisioning and renewal, significantly reducing the risk of outages and improving operational efficiency. The results included the elimination of certificate-related outages, a reduction in workload for IT staff, and enhanced compliance with security standards, allowing the bank to focus on innovation and proactive security measures.