Cook Children’s Healthcare System Application Performance Case Study

This case study details the application performance improvement initiatives undertaken by Cook Children’s Healthcare System, a not-for-profit pediatric healthcare organization. The document outlines the challenges faced due to network complexity and performance issues that affected user experience, particularly with electronic medical records. To address these challenges, the organization implemented a joint performance monitoring solution using Keysight Vision Series network packet brokers and Riverbed AppResponse for application performance monitoring. The study presents the results of this implementation, including enhanced monitoring efficiency through packet deduplication, proactive monitoring capabilities, and improved troubleshooting times. It highlights how the solution enabled the organization to identify and resolve performance issues before they impacted users, significantly reducing the time taken for root cause analysis. The case study concludes with a summary of the benefits achieved, including faster troubleshooting, proactive monitoring, and increased tool efficiency, demonstrating the positive impact on application performance and user satisfaction.