Crisis Management and Business Continuity Framework

This document is a guide detailing Keysight's crisis management and business continuity strategies. It outlines the company's structured approach to crisis incidents, emphasizing the importance of supporting employees and maintaining operational integrity during emergencies. The Global Crisis Management Team (GCMT), led by an incident command manager, implements protocols and communications to address crises effectively. The document describes the activation of country-specific Crisis Management Teams (CMTs) that engage in response efforts tailored to local conditions. It also details the policies and procedures established to manage crises in real-time, ensuring preparedness through training and predefined decision-making practices. The guide further explains the phases of crisis response and disaster recovery, highlighting the transition from immediate response to long-term recovery efforts. Keysight's commitment to business continuity is reinforced through regular scenario planning and retrospectives that enhance future crisis management capabilities.