Kibo is a software company based in the United States, founded in 2016, that specializes in customer relationship management (CRM) software and digital commerce solutions. With a workforce of 201 to 500 employees, Kibo focuses on providing extensible systems that enhance and customize the digital shopping experience through API integrations and modular components. Their published documents include a buyer's guide for order management systems and an eBook on extensibility in digital commerce. The eBook outlines the importance of extensibility, emphasizing customization, scalability, and interoperability, which allow businesses to tailor their platforms to meet specific needs and adapt to market trends. It also highlights the significance of maintainability and security in extensible systems, which are designed to integrate seamlessly with existing functionalities while ensuring robust performance and data protection. Kibo's offerings cater to diverse sectors within the service industry, emphasizing their commitment to innovation and adaptability in the rapidly evolving technology landscape.