CEVA Logistics Customer Case Study on Supply Chain Optimization

This case study details how CEVA Logistics, a global leader in third-party logistics, addressed the challenges faced by a technology company in managing their international distribution service. The document outlines the complexities of the client's operations, including issues with warehouse space, reliance on multiple disparate systems, and limited visibility in logistics processes. CEVA Logistics implemented the Kinaxis Control Tower to integrate the client's ERP and carrier systems into a single-view platform, enhancing supply chain visibility and enabling real-time collaboration. The study highlights the successful optimization of logistics through automated order consolidation and milestone planning, which improved the client's service performance. As a result, the tech company experienced significant annual growth, with CEVA Logistics managing over 100,000 orders per year efficiently. The partnership led to a 7% increase in on-time and in-full delivery performance, showcasing the effectiveness of the Kinaxis Control Tower in streamlining complex supply chain activities.