Infrastructure Upgrade Case Study for Albemarle

This document is a case study detailing the infrastructure upgrades implemented by the City of Albemarle, North Carolina. The city, which serves approximately 17,000 residents, sought to enhance its internet services to meet growing operational demands. The case study outlines how Albemarle partnered with Kinetic Business to establish a high-speed fiber internet connection along with a secondary SD-WAN connection for redundancy. This proactive approach ensures that essential city services remain uninterrupted in case of a primary connection failure. Additionally, the city modernized its voice communication systems through SIP trunking, allowing for real-time call routing and management. The implementation of SD-WAN has also improved network visibility, enabling the IT team to monitor traffic patterns and quickly address issues. The leadership of Albemarle views these upgrades as a model for other small communities, emphasizing the importance of technology in maintaining efficient municipal operations.