Global Research Leader Transforms Hybrid Collaboration

This case study outlines the collaboration challenges faced by a prominent social research firm that specializes in public health, education, economic, and social research. The firm recognized the need to modernize its hybrid meeting and collaboration processes to enhance operational efficiency for its global workforce. The client partnered with Kinly to implement Microsoft Teams Rooms and managed collaboration services, standardizing experiences for over 1,200 users. The solution included deploying Microsoft Teams Rooms, establishing Teams as the core collaboration platform, and integrating various video conferencing systems to ensure interoperability. The results of this partnership included a 15-20% productivity boost, a 30% reduction in downtime, and a 10-15% increase in staff satisfaction, leading to significant cost savings. The case study emphasizes the importance of modern collaboration tools in supporting a distributed workforce and positions the client to adapt to future business requirements.