Worldwide Utilities AI-Enabled Enterprise Asset Management Vendor Assessment

This technical report presents the IDC MarketScape assessment of vendors in the worldwide utilities AI-enabled enterprise asset management (EAM) sector for 2026. It outlines the evolving landscape of utility operations characterized by increased complexity due to regulatory, operational, and economic factors. The report details how advanced EAM systems are essential for utilities to manage aging infrastructure, integrate renewable energy sources, and meet rising stakeholder expectations. It emphasizes the transition from traditional maintenance practices to predictive and condition-based maintenance strategies, facilitated by modern EAM systems. Key findings include the shift towards cloud-based solutions, the integration of digital twins and IoT technologies, and the importance of cybersecurity and data governance in EAM implementations. The report also provides guidance for technology buyers in the utilities sector, emphasizing the need for a comprehensive approach to EAM that prioritizes operational outcomes and long-term asset management strategies. Overall, it highlights the critical role of advanced EAM systems in navigating the complexities of the energy transition.