Summary
This document is a guide on Change Management Services provided by Kognitiv, outlining an enabling framework for managing the people side of change to enhance the speed of adoption, utilization, and proficiency in achieving desired outcomes. It emphasizes that successful project implementation goes beyond technology deployment, focusing on maximizing return on investment from a people perspective. The guide details the importance of effective change management strategies, noting that they can increase the likelihood of achieving project objectives significantly. It describes the Kognitiv approach, which includes analyzing change impacts, gaining leadership alignment, and delivering against plans to ensure project success. The document also outlines the structure of a Change Management Plan, which includes a facilitated change workshop and various resources for managing change, such as communication and training plans. The guide emphasizes the necessity of planning for changes created by projects and identifies the roles of clients and Kognitiv in executing the change management plan.
