SimplePractice Workday Tenant Transition Case Study

This case study details the challenges faced by SimplePractice in transitioning its workforce to a new Workday tenant while maintaining payroll continuity and operational efficiency. The project was time-sensitive due to payroll deadlines for both salaried and hourly employees, necessitating precise coordination among multiple integration vendors. To navigate this complexity, SimplePractice engaged Kognitiv, leveraging their specialized copy-and-purge methodology. Kognitiv provided a comprehensive solution that ensured a successful transition, confirming configuration requirements, facilitating thorough testing, and achieving a smooth cutover. The cross-functional expertise of Kognitiv's team played a vital role in managing downstream impacts and meeting the project timeline. Collaborating closely with SimplePractice's payroll team, Kognitiv tailored the cutover plan to align with specific needs, enabling stabilization for payroll and integration runs. Kognitiv's ongoing support has been crucial in mitigating knowledge transfer gaps and supporting recurring business events, ensuring a seamless payroll process. The case study exemplifies the effective application of Kognitiv's methodologies in a complex project.