AFC Asian Cup 2015 Logistics Support Case Study

This case study details the logistics support provided by Konica Minolta during the AFC Asian Cup 2015, a 23-day football tournament hosted in Australia. The document outlines the challenges faced, including the need for 24/7 technical support across multiple locations and the installation of multifunction devices and printers at 30 sites. Konica Minolta's solution involved deploying 98 devices, including various models of MFDs and printers, all configured with OPS Advanced Monitoring software. The case study highlights the team's efforts in ensuring business continuity and addressing last-minute changes, such as resolving international faxing and network connectivity issues. The document also presents feedback from AFC Asian Cup ICT Manager John Cant and Project Manager Christel Coulon, who commend the flexibility, communication, and customer service provided by Konica Minolta. The overall experience is noted for its high levels of workplace efficiency and cost control, demonstrating the effectiveness of the logistics support during the event.