Dulux Trade Printer Upgrade Case Study

This case study details the printer upgrade initiative undertaken by Dulux Trade to enhance operational efficiency within its Trade Centres. The company faced challenges with existing printers that lacked wireless capabilities and the quality necessary for producing point of sale materials. To address these issues, Dulux Trade partnered with Konica Minolta to implement a fleet of C224e and C3350 colour desktop multifunction devices. These new printers provided wireless printing capabilities, allowing sales staff to process orders more efficiently using mobile devices. The upgrade eliminated the need for third-party printing services, resulting in significant cost savings and improved reliability. The managed print services agreement with Konica Minolta further streamlined operations by ensuring maintenance and repair responsibilities were handled by the supplier, allowing for better budgeting and reduced disruptions. Overall, the implementation of these advanced printing solutions has led to enhanced productivity and satisfaction among staff at Dulux Trade Centres.