AI-Enabled Health System Capacity and Growth Strategies

This technical report outlines five strategies that leading healthcare providers are utilizing to enhance capacity, confidence, and growth through artificial intelligence (AI). It begins by addressing the challenges faced by healthcare leaders in maximizing their AI investments amidst rising complexity and limited returns. The report emphasizes the need for a reset in AI funding, implementation, and application to achieve tangible results. It details the importance of understanding the current environment, defining measurable outcomes, and selecting appropriate sourcing strategies. The report highlights the 'Borrow model' as a practical approach for accessing scalable AI capabilities without heavy upfront investments. Furthermore, it discusses how AI can improve patient access and experience, strengthen revenue cycle performance, and create digital capacity in back-office operations. The report concludes by stressing the significance of intentional economic models that connect strategy, execution, and funding to ensure sustainable progress in AI adoption.