KPMG Global Tech Report 2026: Telecommunications

This technical report presents findings on the telecommunications sector's technology maturity and investment strategies as of 2026. It outlines that nearly half of the organizations identify as innovators or early adopters, reflecting a strong maturity across core capabilities such as governance, network infrastructure, and cybersecurity. However, there is a noted gap between capability and execution, with many organizations struggling to translate technology investments into consistent outcomes. The report highlights that 74% of telecom organizations have realized significant financial gains from digital technologies, yet outcomes vary widely. Challenges such as poor forecasting and rising operational costs are prevalent, with 58% of respondents viewing technology as a greater source of risk than resilience. The report emphasizes the need for organizations to align their technology strategies with execution to navigate ongoing structural changes and capitalize on growth opportunities in the sector.