Kyndryl Automated Document Processing Solution Overview

This document is a technical report detailing the Kyndryl Automated Document Processing solution designed for insurance companies. It addresses the challenges faced by insurers in processing documents, particularly during first notice of loss (FNOL) scenarios, where inefficiencies and delays can occur due to manual data collection and entry. The report outlines how the solution leverages Generative AI technology and operates on Amazon Web Services (AWS) to enhance the efficiency of the claims process. Key features include high availability, real-time processing, reduced error rates, and improved risk assessment capabilities. The report further explains the benefits of this solution, such as accelerated claims processing, reduced administrative costs, and enhanced customer satisfaction. By automating document processing, insurers can improve accuracy, detect fraud more effectively, and scale operations to meet demand, ultimately delivering higher service levels at lower costs.