Kyndryl Business Continuity Management Framework

This document is an Enterprise Position Paper detailing Kyndryl's Business Continuity Management (BCM) strategies and frameworks. It outlines the comprehensive plans that Kyndryl has implemented to ensure business continuity during various disruptive events, including natural disasters, cyberattacks, and supply chain disruptions. The paper describes the centralized Business Continuity Management System (BCMS) that provides a consistent framework for Kyndryl's business areas, ensuring operational continuity through established corporate standards and guidelines. It explains the governance structure led by the Enterprise Business Continuity Management group, which oversees the BCM program and regularly communicates with senior management. The document also details the responsibilities of each business area in developing and executing their Business Continuity Plans, emphasizing the importance of regular testing and maintenance. Additionally, it highlights the role of Crisis Management Teams in managing emergencies and protecting critical operations. Overall, the paper presents Kyndryl's commitment to resilience and reliability across its global operations.