Localization Support for Global HR Solutions

This case study outlines how LanguageLine Solutions assisted ADP, a global provider of Human Capital Management (HCM) solutions, in localizing their iHCM EMEA product to cater to an international customer base. As ADP expanded into new markets, the necessity for software localization and translation of supporting documentation became evident. LanguageLine Solutions was selected as the translation provider due to their expertise in technical software localization and competitive pricing. The localization process involved translating the product into German, Dutch, French, and later Italian, enabling ADP to effectively market their product in these regions. The collaboration established a commercial agreement that provided flexibility and a rebate scheme based on translation volume. A dedicated project management team was implemented to support ADP’s objectives. As a result, ADP has successfully maintained a large pool of satisfied customers and is now marketing their product in Germany, the Netherlands, and the UK, with plans for further expansion into other EMEA markets.