Summary
This case study outlines the implementation and impact of the Laudio platform at Novant Health, a not-for-profit integrated health system in North Carolina and South Carolina. The document details the challenges faced by Novant Health, including heightened nurse turnover, increased costs from agency use, and the strain on nurse managers during the pandemic. It describes how the Laudio platform was deployed to centralize and streamline workflows for nurse managers, making data more accessible and actionable. The case study presents the outcomes of this initiative, including a 15% reduction in nurse turnover and significant cost savings of over $90 million in agency nursing costs. It also highlights the correlation between the use of Laudio and improved employee engagement scores. The case study concludes with insights into the ongoing integration of Laudio into Novant Health's nursing operations and its role in supporting a system-wide Nursing Retention Committee.
