Consumer Pulse Survey on Residential Services Spending

This document is a Consumer Pulse Survey report focusing on residential services spending trends among U.S. consumers. It investigates consumer behaviors in selecting and spending on various residential services, including home repair, major home projects, and maintenance. The survey reveals that the residential services industry, with a total addressable market nearing $650 billion, has experienced significant revenue growth, driven by factors such as rising home values and increased homeownership. The report highlights a blend of DIY (do-it-yourself) and DIFM (do-it-for-me) approaches among consumers, with demographic factors influencing their choices. For instance, higher-income and older consumers tend to prefer DIFM services. The survey also notes that while economic uncertainty may affect spending, a substantial portion of consumers view home maintenance as a priority, indicating resilience in this sector. The findings suggest opportunities for service providers to cater to evolving consumer preferences.