Johnson Controls Supply Chain Digital Transformation

This case study details Johnson Controls' (JCI) implementation of APEX by LeanDNA, a cloud-based platform designed to enhance supply chain operations. The document outlines the challenges faced by JCI, including the lack of a unified view across 60 to 70 different enterprise resource planning (ERP) systems, which led to siloed data and inefficiencies. Mandeep Sahota, JCI’s Vice President of Operations, uses an analogy of a baker to illustrate the complexities of managing inventory and production needs. The APEX platform aims to create a 'digital thread' that connects various manufacturing sites and suppliers, facilitating better data harmonization and operational workflows. The implementation resulted in significant improvements, such as a 12% reduction in days of inventory and a 28% increase in supplier commitment. The case study also highlights how APEX enhances visibility, accountability, and collaboration across teams and suppliers, ultimately leading to more informed decision-making and improved production readiness.