Key Functions in a Sustainable Enterprise Accessibility Program

This guide outlines the essential roles and responsibilities necessary for a successful digital accessibility program within organizations. It emphasizes that while digital accessibility efforts may begin with a single champion, achieving compliance with accessibility standards requires a collective organizational commitment. The document details how various functional teams, including product, UX, marketing, legal, and development, can contribute to accessibility initiatives. It stresses the importance of executive support in sustaining these efforts and ensuring that accessibility is integrated into organizational processes. The guide also notes that accessibility programs should be tailored to the specific needs of each organization, as structures and responsibilities may vary based on size, industry, and operational models. By distributing responsibility across teams and maintaining a centralized accountability model, organizations can enhance their accessibility practices and ensure ongoing compliance with standards.