Customized SIEM Optimization Program Description

This document is a service description for the Customized SIEM Optimization Program offered by Trustwave. The program aims to enhance the Security Information and Event Management (SIEM) environment for clients through the development and implementation of custom use cases and analytic rules. It includes features such as custom use case development, threat monitoring advisory, and a structured service package consisting of consulting and project management support. The service is designed to facilitate continuous improvement and advance the maturity of the client's SIEM environment. The delivery process is divided into four key phases: Discovery and Planning, Use Case Analysis and Development, Use Case Implementation, and Threat Monitoring Advisory. Each phase outlines specific obligations for both Trustwave and the client to ensure effective collaboration and successful implementation of the service. The document also defines client obligations and Trustwave's responsibilities during each phase to ensure clarity and accountability.