UK Transport Authority Virtual Desktop Upgrade Case Study

This case study details the UK Transport Authority's proactive approach to upgrading their virtual desktop infrastructure. The organization recognized the need to transition from their existing Citrix XenApp server-based computing environment to Citrix Virtual Desktops while also planning a Windows 10 upgrade. To mitigate risks associated with this transition, the IT team utilized Login Enterprise for benchmarking user density and experience prior to rollout. The findings revealed significant performance degradation, prompting the team to pause the upgrade project to investigate the root causes of these issues. The collaboration with Login VSI ensured accurate testing and analysis, which highlighted potential density and performance problems that could have led to catastrophic downtime. The Transport Authority is now in the planning phase for a comprehensive roadmap to upgrade their systems, including considerations for budget and equipment procurement, while aiming for a seamless transition to Windows 11 in the future.