Expression of Interest for SaaS Partnerships

This document is an Expression of Interest (EOI) issued by Safaricom PLC, seeking partnerships with established Software as a Service (SaaS) providers to enhance its cloud solutions for small and medium-sized businesses (SMBs) in Kenya. The EOI outlines Safaricom's objective to develop a comprehensive cloud ecosystem that includes applications for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Financial Management, Human Resources Management, Stock Management, Call Center Services, and social media tools. The document details the aims of establishing Safaricom as a leading SaaS solutions provider, building a portfolio of tailored products, and creating an integrated enterprise cloud ecosystem. It specifies the qualifications required from potential partners, including modern SaaS architecture, robust integration capabilities, and compliance with industry standards. The submission process and evaluation criteria for interested parties are also included, emphasizing the need for proven expertise and a commitment to collaboration.