Expression of Interest for SaaS Partnerships

This document is an Expression of Interest (EOI) issued by Safaricom PLC, aimed at seeking partnerships with established Software as a Service (SaaS) providers to enhance its cloud solutions tailored for small and medium-sized businesses (SMBs) in Kenya. The document outlines Safaricom's objective to develop a comprehensive cloud ecosystem that includes applications for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), financial management, human resources management, stock management, call center services, and social media tools. It details the aims and objectives of the initiative, including establishing Safaricom as the preferred SaaS provider, creating a robust portfolio of industry-specific solutions, and driving revenue growth through strategic partnerships. The document also specifies the qualifications required from potential partners, the evaluation criteria for submissions, and the submission process, emphasizing the need for proven, scalable SaaS architectures and integration capabilities. Interested parties are encouraged to submit their proposals by the specified deadline.