ITIL4 Framework for Digital Transformation

This whitepaper by Ravi Joshi explores how ITIL4 aligns with emerging technologies to facilitate digital transformation. It discusses the evolution of ITIL, its relevance in today's fast-paced environment, and how organizations can leverage ITIL practices to enhance agility and adapt to new business dynamics. The paper provides insights into the ITIL4 Service Value System and its role in value co-creation, making it essential reading for IT professionals navigating digital change.