Forrester Wave Evaluation of Cognitive Search Platforms Q4 2023

This document is a Forrester Wave report evaluating cognitive search platforms as of Q4 2023. It identifies and analyzes 14 significant providers in the cognitive search market based on a 27-criterion evaluation. The report aims to assist search teams, knowledge management professionals, and application development professionals in selecting the most suitable cognitive search platform for their needs. It discusses the evolution of cognitive search, particularly influenced by generative AI technologies, and highlights the increasing demand for search-driven applications. The report outlines the capabilities that discerning buyers should seek in cognitive search platforms, including composite approaches to indexing, understanding user intent, and robust data pipelines. Additionally, it categorizes vendors into Leaders, Strong Performers, Contenders, and Challengers, providing insights into their strengths and weaknesses. The evaluation serves as a starting point for clients to adapt criteria weightings and utilize a vendor comparison tool for further analysis.