Coles Weekly Application Deployment Case Study

This case study outlines Coles' transition from monthly to weekly application deployments, with future plans for daily deployments. The shift was necessitated by changing customer preferences, which required a more agile and responsive system. Coles utilized various Azure services to enhance its online shopping experience, reducing build times from hours to just 10-15 minutes. The document details the initial assessment and partnership with Microsoft, focusing on Azure as the transformation platform. Key Azure services implemented include Azure Kubernetes Service for engineering standardization, Azure DevOps for rapid deployment cycles, and Azure Cosmos DB for aggregating customer data. The case study also describes the implementation of security protocols through Azure API Management Gateway and the establishment of a system for addressing customer feedback. Coles' approach emphasizes the importance of team upskilling and future planning for further enhancements, aiming to maintain a competitive advantage in the retail industry.