POTS Replacement Project for Financial Institution

This case study outlines a POTS replacement project undertaken by one of the largest financial institutions in the U.S., which operates 1,454 branches and generates $9 billion in annual revenue. The institution faced challenges due to the decommissioning of POTS lines and rising service rates, necessitating a comprehensive evaluation of alternatives to maintain connectivity for fire panels and security systems across its extensive network of locations. The project involved an extensive audit of over 4,000 POTS lines and aimed to implement a cost-effective, fully-compliant solution. After a thorough analysis, MarketSpark was selected as the solution provider, utilizing its M2 POTS Replacement System to facilitate a step-wise migration. The project scope included on-site surveys and the deployment of over 200 replacement kits, resulting in significant cost savings and enhanced network functionality. The implementation was completed within the requested timeframe, ensuring continuity of service and improved operational efficiency.