Business Continuity Strategy and Compliance Framework

This document is a guide on business continuity at Mastek, detailing the organization's resilient computing infrastructure and support services aimed at ensuring uninterrupted operations. It emphasizes the importance of compliance with regulatory obligations and robust measures to protect sensitive customer data. The guide outlines the components of a comprehensive Business Continuity Plan (BCP), including its purpose, scope, and objectives, as well as the Business Impact Analysis (BIA) that prioritizes recovery efforts. It describes the risk assessment process, roles and responsibilities during incidents, and recovery strategies. The document also highlights the significance of effective communication and data integrity through defined backup and recovery procedures. Regular testing and maintenance of the BCP are discussed, alongside compliance with regulations. Furthermore, Mastek's commitment to operational resilience is illustrated through comprehensive drills and adherence to ISO 22301 standards, ensuring the effectiveness of business continuity and disaster recovery plans.