Dynamic Currency Conversion Performance Guide

This guide serves as a comprehensive resource for acquirers and their DCC service providers regarding dynamic currency conversion (DCC) and its associated performance standards. It outlines the principles of DCC, which allows cardholders to choose between completing transactions in local or billing currency. The document details the requirements for offering DCC, including registration with Mastercard, transaction processing guidelines, and the importance of adhering to Mastercard Standards. It emphasizes the need for transparency in the currency conversion process to prevent cardholder confusion and enhance confidence in the service. Additionally, the guide includes sections on performance monitoring, screen and receipt guidance, and cardholder experience recommendations. It clarifies that the guide is not a replacement for existing transaction processing rules but rather a supplementary resource to ensure compliance with Mastercard's evolving standards. The document also addresses frequently asked questions to assist users in understanding DCC better.