High Availability Solutions Partnership Case Study

This case study details the partnership between BDK Inc. and Maxava, focusing on high availability (HA) solutions for IBM i customers. BDK, a consulting firm founded by Bruce and Edwina Kimball, emphasizes a family-oriented approach combined with technical expertise. The firm has diversified its services to include hosting for IBM Power and Intel servers, support for modernization tools, and analytics implementation. The case study outlines BDK's transition to Maxava HA after seeking improved support quality. Maxava's solution offers comprehensive replication capabilities, including essential system elements, and provides user-friendly interfaces for different user preferences. The importance of regular simulated role swaps is highlighted, ensuring customers are prepared for emergencies. BDK's strategy includes offering managed high availability solutions to customers, allowing them to rent LPARs and replicate production data. The partnership is characterized by reliable support and a commitment to customer service, aligning with BDK's family-oriented values.