Remote Installation Solution for Energy Company

This case study outlines how a Canadian energy company overcame installation challenges during the COVID-19 pandemic. The company required a turbo expander for its facility, but pandemic restrictions complicated the process, necessitating quarantine for personnel traveling between the U.S. and Canada. This situation nearly quadrupled the usual installation time from 10 days to 40 days. To address this, the energy firm collaborated with mCloud Technologies, which proposed using its AssetCare platform to facilitate remote collaboration. mCloud set up satellite internet at the facility and provided compatible headsets for remote experts. The installation was completed in four days, significantly reducing travel time and costs, with estimated savings between $60,000 and $100,000. The successful implementation not only improved communication and efficiency but also resulted in a reduced carbon footprint and enhanced safety. The energy firm is now considering adopting this remote approach for future projects, showcasing a potential long-term process improvement.