Midwest Nephrology Associates Revenue Cycle Management Case Study

This case study details the collaboration between Midwest Nephrology Associates, Inc. and RCM360, focusing on the improvements in revenue cycle management achieved through their partnership. Since its inception in 2003, Midwest Nephrology has provided care for patients with kidney disease, but faced challenges with previous revenue cycle management companies. The practice sought a partner that could align with their financial goals and help optimize their billing processes. RCM360, with its expertise in eClinicalWorks, was selected to assist in enhancing collections and overall business growth. The results of this partnership included an 11% increase in charges, a 17% increase in payments, a 50% reduction in days in accounts receivable, and a 58% reduction in accounts receivable over 120 days. The case study outlines the specific strategies implemented by RCM360, including establishing reporting for denied claims and creating custom reports to identify additional revenue opportunities, which ultimately contributed to improved patient care and practice sustainability.