OpenText Universal Discovery and CMDB Functionality Overview

This guide provides an overview of OpenText Universal Discovery and CMDB, focusing on its capabilities in managing hybrid IT configuration data. It addresses the need for real-time and reliable configuration information, as organizations increasingly operate across multiple cloud and on-premises environments. The document outlines how OpenText Universal Discovery and CMDB enhances IT visibility by delivering accurate configuration management database (CMDB) information, automating discovery processes, and integrating with existing IT tools. It details the breadth of discovery capabilities across various infrastructures, including public and private cloud resources, physical and virtual networks, and container technologies. Furthermore, the guide emphasizes the importance of compliance and reliability in IT operations by offering tools to identify non-compliant infrastructure and manage software vulnerabilities. Through customizable service modeling options, it aims to improve change management and incident response in complex IT environments.