Modernizing Microsoft Licensing for Insurance Companies

This case study outlines the licensing transformation undertaken by a national insurance company as it transitioned from a traditional Microsoft Enterprise Agreement (EA) model to a hybrid approach utilizing Microsoft's Cloud Solution Provider (CSP) program and an Open Value Agreement. The company faced challenges such as limited flexibility and inconsistent support from its licensing provider, prompting the need for a more responsive and scalable licensing strategy. MicroAge facilitated this transformation by developing a phased roadmap that included a discovery process to assess license usage and IT management needs. The strategy resulted in improved licensing flexibility, streamlined management, and increased transparency. Key benefits included cost optimization through flexible billing, operational efficiency via delegated administration, and strategic agility allowing for rapid scaling of licenses. The transition ultimately led to an estimated 15-25% ROI increase over three years, ensuring the company could adapt to changing business needs while maintaining contractual stability.