Microland

Overview

Microland, founded in 1989 and based in India, operates within the Business Services industry, specifically focusing on custom software and IT services. The company employs between 1,001 and 5,000 individuals and has reported revenue of approximately USD 1.12 billion. Microland specializes in transforming IT operations for various clients, as evidenced by its case studies that highlight its work with leading organizations, including a prominent UK property consultancy. The company addresses challenges such as outdated IT infrastructure, high volumes of desktop support tickets, and inefficient onboarding processes. Microland’s solutions include modern end-user device management and smart service desk implementations, which aim to enhance service delivery, improve user satisfaction, and ensure operational efficiency. Their approach has reportedly led to significant improvements, including high customer satisfaction scores and increased availability through proactive monitoring and streamlined operations. The limited document corpus indicates a focus on case studies that illustrate the practical applications of their IT services in real-world scenarios.

Industry