ITIL 4 Acquiring and Managing Cloud Services Candidate Syllabus

The document is a candidate syllabus for the ITIL 4 Acquiring and Managing Cloud Services qualification. It outlines the purpose of the qualification, which is to provide candidates with best practice guidance on utilizing cloud capabilities to identify opportunities, manage risks, and achieve business outcomes. The syllabus details the examination structure, including the exam format, duration, and scoring criteria. It specifies that the exam is a closed book format, requiring candidates to demonstrate understanding and application of ITIL concepts in relation to cloud services. The document also describes the types of questions candidates may encounter, including standard, negative, and list questions. Additionally, it presents the learning outcomes and assessment criteria for the qualification, indicating the Bloom's levels associated with each criterion, which range from understanding to application of cloud service concepts. The syllabus serves as a comprehensive guide for candidates preparing for the ITIL 4 examination.