Policyholder Checklist for Insurance Services

This document is a guide that provides a checklist for policyholders to maximize the value of their insurance policy. It outlines various resources available through the insurance portal, including access to billing statements, claims management, and policy documents. The guide details the virtual claims kit, which includes state-specific instructions and resources for managing claims, as well as a dedicated 24/7 work injury line for personalized treatment recommendations. Additionally, it presents an injury management kit that offers step-by-step guidance for handling claims and improving outcomes. The document also emphasizes the importance of building a safety-focused culture by providing access to a resource library, a podcast, and a newsletter for policyholders. Furthermore, it describes safety programs and grants available to policyholders to enhance their safety initiatives, along with access to a learning management system for training resources. Overall, the guide aims to support policyholders in navigating their insurance and safety needs effectively.