Exhibitor Service Center Implementation Statement of Work

This document is a Statement of Work (SOW) detailing the implementation and onboarding of the Exhibitor Service Center (ESC) for a customer. It outlines the responsibilities of both the provider and the customer throughout various phases of the project, including kickoff, discovery, build, training, testing, and post-launch activities. The provider is responsible for configuring the ESC, conducting training sessions, and supporting the customer during the testing phase. The customer is expected to provide necessary resources, attend meetings, and execute user testing. The document also specifies limitations, exclusions, and the estimated timeline for project completion, which is set at eight weeks. The SOW emphasizes the need for collaboration between the provider and the customer to ensure successful implementation and adherence to project requirements.