Platform Considerations for Hybrid Cloud Managed Service Providers

This guide outlines the considerations for managed service providers (MSPs) in the hybrid cloud space. It discusses the challenges enterprises face in streamlining IT operations and leveraging new technologies while balancing security, performance, and cost. The document presents market growth projections for hybrid cloud services, emphasizing the need for differentiation in offerings. It details seven dimensions of differentiation proposed by Gartner, including regional specialization and supplemental services. The guide also provides a roadmap for transitioning to differentiated hybrid cloud services, highlighting key components such as current state assessment, strategic partnerships, and service portfolio development. Furthermore, it identifies common technical challenges, including complexity, cost management, data security, and vendor lock-in. The document concludes by discussing different hybrid cloud strategies, emphasizing the importance of a unified platform to manage complexity and enhance service delivery.