Digital Transformation Services for Mid-market Enterprises Assessment 2024

This document is a technical report that assesses digital transformation services for mid-market enterprises, focusing on 21 service providers in the 2024 PEAK Matrix® Assessment. The report outlines the increasing reliance of mid-market enterprises on digital transformations to enhance agility and resilience in a challenging economic environment. It details the pivotal role of service providers in facilitating these transformations through expertise in technologies such as cloud, data analytics, AI, and automation. The report categorizes the assessed providers into Leaders, Major Contenders, and Aspirants, providing comprehensive profiles that include strengths and limitations based on Everest Group's RFI process, client reference checks, and market analysis. Additionally, the report discusses Mphasis's customer-centric approach to digital transformation, highlighting their X2C2 framework and the integration of AI and analytics to deliver tailored solutions. The document also includes case studies illustrating successful digital transformation implementations.