Everest Group Intelligent Process Automation Solutions PEAK Matrix Assessment 2024

This document is a technical report detailing the Everest Group's PEAK Matrix Assessment for Intelligent Process Automation (IPA) Solutions in 2024, focusing on 27 leading solution providers including Mphasis. The report outlines the increasing demand for digital transformation within organizations, emphasizing the challenges posed by manual operations and the importance of adopting intelligent automation technologies. It categorizes solution providers into three groups: Leaders, Major Contenders, and Aspirants, based on their capabilities and market impact. The report analyzes market trends, competitive landscapes, and provider characteristics, detailing how Leaders are enhancing technological capabilities and adapting to market demands. Major Contenders are noted for their advancements in cognitive automation, while Aspirants are characterized by their specialized consulting services. The report includes assessments of client demographics and geographical distributions of IPA services, providing a comprehensive view of the current market landscape for IPA solutions.