City of Burnaby Organizational Structure Case Study

This case study outlines the challenges faced by the City of Burnaby regarding visibility into its organizational structure and the inefficiencies caused by outdated systems. The local government, serving 200,000 citizens, encountered issues such as insufficient visibility, manual preparation of organization charts, and difficulties in maintaining accurate organizational data. The project objectives included providing centralized visibility of the organization structure, ensuring up-to-date information through integration with SAP, controlling access to sensitive data, and enabling planning for future growth. The results of implementing Nakisa's org charting and design solutions included increased workforce visibility through real-time integration, improved quality of organizational data, and enhanced decision-making capabilities. The case study highlights how Nakisa's solutions effectively addressed the city's needs for a more efficient organizational structure management.